WE WANT YOU TO LOVE YOUR JEWELRY
We believe in extraordinary customer service and want you to be happy with your purchase.
To return your non-custom or non-personalized jewelry item, please contact us within fourteen (14) days of the purchase date to make arrangements and receive a Return Authorization number. Items must be received within twenty-one (21) days for a refund or store credit. Items must be in "new" and unworn condition in its original packaging. Include your full name and Return Authorization number on the order.
We will refund the purchase price to the original method of payment minus the shipping costs, unless the error was ours, we are happy to return the shipping fees.
We are also happy to issue a store credit which will go to the purchase of another item in our store.
Exchanges may incur additional shipping charges.
Sale items and custom orders are final sale and cannot be returned.
If your return was a gift, we will issue you a store credit.
Please
CONTACT US to initiate a return.
If your jewelry arrives damaged or broken, please
CONTACT US right away so we can assist you.
Any questions regarding delivery status or for lost packages,
please CONTACT US right away so we can assist you.